Start Your New Smile
No Pressure, Just Answers
At Smith & Heymann Orthodontics in Durham, Mebane, Roxboro, and Chapel Hill, we believe that your first orthodontic visit is your most important one.
The first visit to a doctor’s office can sometimes seem intimidating, especially for kids. But, your first visit to Smith & Heymann Orthodontics will be completely painless.
Your First Exam Is Free
When you’re ready to check out treatment needs and options for yourself or any member of your family – the first step is actually free – because, at Smith and Heymann Orthodontics, we understand you may still have questions.
There’s no wrong age to start treatment and our offices are designed to make you feel at home whether your a kid or an adult – and if you’re taking time away from work for appointments, you can use our free wi-fi to stay connected.
Once you’ve completed the initial consultation you’ll have all the information you need to decide if treatment is right for you – with no pressure from us.
At Your First Visit
The Smith and Heymann Team will make sure that your first visit is not only comfortable but also fun and informative. We will gather information in order to develop a customized treatment plan, designed to fit your unique anatomy and your specific needs. We will also take several diagnostic records to help Dr. Smith and Dr. Heymann create your personalized treatment plan.
You’ll be welcomed by our team, introduced to our orthodontists Dr. Smith, Dr. Heymann and Dr. Skillestad and shown around our office. Our highly-trained, orthodontic treatment coordinator will then take some digital photographs of your teeth. If necessary, a panoramic and cephalometric X-ray. These images are the best way for us to see your teeth, jaws, and facial soft tissue.
After reviewing these records, Dr. Smith, Dr. Heymann or Dr. Skillestad will join you in a private consultation room to discuss your individualized and unique treatment plan. We will point out specific areas of concern and show you what kind of corrections you can expect by showing photos and videos of similar cases.
We will take as much time as needed to answer your questions and decide what kind of treatment is best for you. Dr. Smith, Dr. Heymann or Dr. Skillestad and his/her assistant will then walk you through the process. They will explain everything from scheduling to expected discomfort levels, to finances and payment options.
Our goal is to make sure that no question goes unanswered.
The orthodontic treatment process involves a series of orthodontic visits to our offices in Chapel Hill, Durham, Mebane, or Roxboro.
We value the relationship that we will build with you and your family throughout that process and want you to be confident that you are receiving the best orthodontic care possible.
Once you feel like we've answered all of your questions and concerns, you can start your treatment that same day. We value your time, and we know you want to make the most of your visit.